Cansaf DMC Zambia

for incentives, conferences, groups and events in Zambia 

Orginially Cansaf was a company organising walking and canoeing safaris. We are operating as a DMC since 1998. Today we are now well-known for our creative team ideas. Our company is specialised in safari's, teambuilding and accommodation in the most beautiful places.  Our focus is Zambia, Botswana and Zimbabwe in the Victoria Falls area. If you need support for your next event in Zambia and are looking for a professional company to provide that support, we are the right partner for you. At Cansaf we have the knowledge and experience to organise your whole travel in Zambia and make your stay very special! 

Short Bio Robin Brown - Zambia

I have worked in the tourism industry in Zambia for more than 16 years now, and still have an incredible passion for this stunning country. Having started as a tour guide back in the days, I am Managing Director of Operations at Cansaf now.  If you want to know about Zambia's little secrets that make your trip even more special, please contact me, I would love to share my knowledge with you!

 robinbrown zambia

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Cansaf DMC
Mosi oa Tunya Drive
Victoria Falls
Phone: +260 (0)979 717 580
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You will find information about our destinations on the following pages: Botswana, Victoria Falls, Zambia and Zimbabwe. Here you can read more details about us and our offices.


cansaf zambia

Links on our page:

More about Cansaf DMC
Why Zambia
Incentive program ideas
Travel facts Zambia

Destination Zambia


"I would like to tell you about Cansaf Creative Teaming. I am a travel agency owner in the U.S., have been using Cansaf for my groups since approximately 2004. I do groups one to two times a year, and do individuals regularly. My only supplier that I have used in the last 10 years has been Cansaf.

My choice for using them is very clear:

1. They have excellent rates and make sure we get them each time.
2. They have excellent guides who are extremely knowledgeable about Zimbabwe, Botswana, and Zambia.
3. We repeatedly while in Victoria Falls change the rules about where and when on the spur of the moment and it has never not been handled by Cansaf immediately.
4. They are so very concerned about customer service which is extremely important to me. When our clients come to Victoria Falls , they feel they have someone they can depend on to help them if they need help.
5. Their pricing is very competitive with other suppliers in that area.
6. Most of all I trust them with my clients.

Please feel free to contact if you would like to talk."

Uniglobe Accent Travel

What makes Zambia a great destination

 Zambia is a fantastic destination, almost a third of our country is reserved for wildlife and parks. Zambia offers some of Africa's most amazing wildlife parks, like South Luangwa, Kafue and Lower Zambezi . We are also famous for our stunning Victoria Falls which stretch for miles and miles, we also have the man made Lake Kariba with its unique bird wildlife.

Livingstone, close to the Zambezi river is more than a hundred years old. Founded by the famous Victorian explorer, Dr Livingstone, the town is to this day lined with Edwardian buildings and boasts a very beautiful hotel, aptly named "The Royal Livingstone", a colonial style treat.

Zambia is one of the best walking safari destinations and seems to be made for hiking, canoeing and perfect incentives and events of course. We would be delighted to assist you with these.

 Incentive program idea

We have added a beautiful program idea for Livingstone, Zambia.  If you are interested in alternative programs in Zambia, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Day 1

Group arrives at Livingstone Airport and transfers to the Royal Livingstone Hotel
The flight from Johannesburg to Livingstone is an approximate 1hr30 journey. On arrival the group would be transferred from Livingstone Airport to Royal Livingstone Hotel. This is an approximate 20 minute drive.

Arrival at Royal Livingstone and Check In
On the forested banks of the great Zambezi River, upstream of the mighty cataract where it thunders into the Batoka Gorge, is the 5 Star Royal Livingstone Hotel, pride of Zambian hospitality and recently named by the Conde Nast Traveller magazine as one of the 50 best new hotels in the world. In its cool lounges and shaded veranda's, you will encounter the elegance and luxury of an earlier, more courteous age. The Royal Livingstone is a serene and gracious refuge from the heat of the African Sun.
The 173 luxurious rooms with their comfortable furnishings are tastefully decorated in the soft earth tones of the Bushveld, with spreading views of the river and the Acacia Forest. Guests may pass lazy days on the magnificent sun deck overlooking the Zambezi as it flows relentlessly to the Falls. Enjoy fine dining in the restaurant or on the long verandah overlooking the gardens. In the warm smile of your personal butler, or in the simple luxury of a cane chair, you will find an Africa that has all but vanished.
The bedrooms are in two-storey clusters, which capture the essence of an opulent bygone era. Each cluster comprises 10 en-suite air-conditioned rooms, offering private balconies or terraces, and enjoying superb views overlooking the Zambezi River and its magnificent panorama of "the smoke that thunders". Inspired by the grand estate houses still found in Zambia, the architecture portrays the unique spirit of the region with large shaded verandas and deep, relaxing internal spaces cooled by swirling fans and floor-to-ceiling shutters to exclude the midday sun. All rooms have satellite TV, radio and video, mini-bar, mini-safe and telephone with message/wake-up/voice-mail facilities.
A dramatic view of the river can be enjoyed from the central reception, and the same panorama unfolds from the other public areas. An ideally positioned Bar and Lounge under an open-thatch roof is cooled by the silent swish of punkahs, and decorated in harmonious greens, creams and ebony. With its comfortable armchairs and low ottomans, the Lounge is the place to enjoy an impeccably served high tea or to linger over port and cigars.
The hotel restaurant which seats 180 diners is a combination of old world savoir-faire and contemporary sophistication. Expansive glass sliding doors and shutters are softened by translucent drapes. The softly lit tables are draped to the floor with fine linen and the chairs are specially crafted. Food is served from silver, patterned dinnerware, copper, crocodile-textured dress plates and crystal glasses. The restaurant opens onto spacious verandas furnished with deep planters' chairs, wrought iron seats and tables, next to the luxurious rolling lawns that end at the river's edge.

15h45 Group to meet at the Royal Livingstone reception

16h00 Collection for the African Queen / Princess Cruise
Her Royal Highness Anna Siloka 1 Be Dyango XV111 of the Leya, the patroness of the elegant African Queen welcomes you to the African Queen River experience. Offering the spellbinding combination of the mighty Zambezi River and the gracious hospitality of the African Queen Cruise company. A cruise on the African Queen/ Princess is an unforgettable experience that will take you back in time to an era where time stood still. The African Queen was launched on the 7th of May 2001. She is a triple deck, 70ft catamaran, furnished with Rhodesian Tea, Beech Wood and Brass finishes. On arrival at the Royal Landing, you are greeted with a cold cocktail and the sounds of the Marimba Band. Full bars on both upper and lower decks serve a selection of cocktails and iced drinks, while our on board galley will provide you with freshly prepared hot and cold snacks.
The African Princess is the slightly smaller sister boat of the African Queen. The style and decor of the boat is exactly the same.
Please note that only local drinks are served. Wine and Premium brands are extra and a cash bar is available for these.

Welcome Dinner on the Lawns at Royal Livingstone
The lawns of the Royal Livingstone Hotel run parallel to the Zambezi River. The Falls spray close by and the River flowing make for stunning views. Within the actual costings for this dinner we have included for a 3-course meal. If you would prefer a 5-course meal then please let us know and we can recost.
The décor for the dinners include standard all white décor at Royal Livingstone. However, enhanced décor options can be provided on request.

Overnight Royal Livingstone Hotel

Day 2

Guided Tour of the Falls
Welcome to one of the Seven Wonders of the World.
Victoria Falls is a mystical marvel shrouded in historical and geological significance.
Discover and be awed by the falls and learn about the mysteries, the intrigue and the theories of her formation
The Tour of the Falls offers the opportunity to weave in all the elements that create the authentic African Explorer, whilst providing an educational insight into some of the history and background to perhaps Africa's most revered explorer on an expedition to one of the most memorable and spectacular sights in the world - Mosi Oa Tunya, "The Smoke That Thunders".
The grandeur of the Victoria Falls is unsurpassed anywhere in the World. One channel of the great Zambezi River flows over the world's largest curtain of falling water known as Victoria Falls. Along with a professional guide, discover the Mosi-oa-Tunya 'Smoke that Thunders'. Learn a little about the history and geology of this spectacle and meander through the rain forest, drenched in the mist of the Falls. Let nature's power and magnitude still your mind as you stand and comprehend the majesty of Victoria Falls.
Visitors will undoubtedly enjoy 'Scenes so lovely that must have been gazed upon by Angels in their flight' whilst gaining an insight into the historical and geological significance of the Falls.
Depending on the overall size of groups, they will be split up into smaller sub groups and each of these will be assigned a guide who has an in-depth knowledge of Victoria Falls.
During the months of February to June the volume of water pouring over the lip of the falls is extremely high, creating a large amount of mist. Expect to get wet!

09h00 – Group to meet at Reception after breakfast for Zambezi River float collection. The transfer to the put in point is approximately 30 minutes drive in overland vehicle from the Hotel. The group will be on the River for 2 hours before arriving at Thorntree Elephant Boma. Approximate timings are as follows:-

09h00 – collection from Royal Livingstone Hotel

09h30 – Arrive Launch point (Natural Mystic or Karim's farm dependant on water levels)

09h30 – 09h45 – Briefing and signing of indemnities

09h45 – 11h45 – Riverfloat on the Zambezi
Possibly the best way to experience the beauty of the Zambezi River"
After transferring to the put in point on the banks of the Zambezi, we begin with a briefing, before we climb into our stable rafts, each manned by a river guide.
The incredible scenery and the shear magnitude, and beauty of the Zambezi River contribute to this unique experience as we navigate the very same path that David Livingstone followed on his approach to discover the Victoria Falls. The teamwork, camaraderie and excitement ingredients, maximised here, are integral to the success of the personal bonding process.
Accompanied by a guide in each raft, we enjoy total relaxation whilst drifting with the current along the shaded tree lined banks of the upper Zambezi. This provides fantastic opportunities for special sightings of Game and Birdlife.

11h45 – 12h00 – Arrive lunch venue

12h00 – 13h00 – Picnic Lunch on the banks of the River
White Crockery
Seating: - White or Green Canvas Chairs
Centrepiece:- Wooden Carved Palm Trees
White Uniform with Black & White Sashes

Picnic Lunch Menu

13h00 – 13h30 – Transfer Picnic lunch venue back to Royal

Elephant Interaction
Within the Mosi-oa-Tunya National Park on the banks of the Zambezi River, approximately 10km from Livingstone, Zambezi Elephant Trails has established Zambia's first "Elephant Camp", offering a once in a lifetime insight into these gentle giants. Six African Elephants (Madinda, Mashumbi, Marula, Liwa, Danny and Bop) offer guests a chance to meet, touch and learn about these African Elephants and to understand their willingness to act under instruction. The training techniques used are based on the "perform and reward" method as opposed to the controversial "discipline and submission" technique commonly associated with Asian Elephants.
Upon arrival, guests are welcomed and a safety brief is conducted whilst an Indemnity is passed around and signed. The Elephant's history is regaled before these magnificent creatures are called to meet the awaiting clients. Feed, touch and examine these wonderful animals under the safety of professional elephant handlers / keepers. Photography is encouraged during this once in a lifetime chance to get a "close-up" feel of the African Elephant, whilst the guides give an informative talk on the relationship between African Elephants and mankind. The direct interaction period lasts approximately 15 minutes and could be followed or preceded by lunch (see additional menu). After lunch the group will be dropped off at the hotel between 13h30 and 14h00.

17h00 Sunset Steamtrain Bridge Run
You will be collected from the hotel lobby and transferred to Palm Grove Siding where the Steam Train will be waiting. You will be greeted as royalty with a glass of chilled fruit juice as you walk up the red carpet. This is reminiscent of the history of this experience as we follow in the footsteps of Kings and Queens who used this method of transport. The train is a beautifully restored 1922 class 12 steam locomotive, and passengers are attended to by fully liveried waiters in keeping with the colonial theme. This is an old-fashioned steam train journey to the impressive Victoria Falls Bridge, an historical landmark that was completed in 1905.
Sitting in the comfort of the lounge car during your short journey to the bridge, enjoy sundowners and snacks served by the ever-attentive waiters. Stop on the bridge for a chilled glass of sparkling wine whilst viewing the majestic Victoria Falls with its breathtaking, picturesque gorge and the turbulent Zambezi River 110m below. This provides ideal photographic opportunities. After the sunset, the slow and luxurious steam journey will take you back to Palm Grove Siding.
Welcome drinks at Palm Grove Siding
Snacks and Sundowner drinks before arriving at the Bridge (Local Brands only)
Sparkling Wine on the bridge
NB: All Boarding times are subject to fluctuate at the discretion of the Zimbabwe and Zambian National Railways. The maximum amount of time the train can spend on the bridge is 20 minutes and maximum line occupation is 2 hours

African Extravaganza Village Dinner
The Chief of our Village invites you to a truly African experience. The sun has set beneath a blanket of stars, as you arrive at the Village. Lanterns and firelight greet you as the Shangaan Dancers sing songs of welcome and usher you into their humble village – their home of unbridled hospitality and warmth reserved especially for you. Once seated, the dutiful maidens are tasked to serve you with a welcoming beverage of African Beer, served in traditional enamel cups. The Chief's Courtier will briefly explain the ways of village life whilst the village ladies serve you snacks of special African Delicacies. Behind the firelight, African music sounds with delightful rhythms and tunes. Dinner is comprised of a delightful array of truly traditional fare. The Shangaan's will sing and dance throughout the night, often inviting you to join them. Seated around the fire, soak in the stars, the night sounds of the village and indulge in the idle chatter of your companions. This is how it has been for the thousands of years and is a truly African experience never to be forgotten.
Set Up:
Theme - "Mama Africa", "Chitenge", "Hessian" – Round tables seating 8 or 9 pax are set up under the stars. Seating is on green canvas directors chairs (or traditional Tonga stools at low round tables if you prefer – please specify) Candle-lit tables are surrounded by hurricane lanterns, flares and bonfires. Dinner will be a buffet style, with food served in Traditional Potjie Pots by the fire. For a more traditional experience, groups can request a "Shabeen" theme with seating on Batonka stools around the bonfire. The meal is eaten on your laps in traditional enamel plates. The ablution facilities nearby comprise of 2 flush toilets, and if there is a large group, chemical toilets screened with reed mats and African batiks will be supplied.

Alternatively :

16h30Royal Livingstone Express Dinner
"Build the bridge across the Zambezi where the trains, as they pass, will catch the spray of the falls"
Cecil John Rhodes. DCL. 1853-1902.
Guests will be picked up from their hotel in Luxury Bushtracks Vehicles and enjoy a short road transfer to the Bushtracks Station. A safety brief will be given by the Bushtracks guide en-route to the station. Tickets will be issued to all guests that include an indemnity on the reverse. On arrival at the Bushtracks Station, the locomotive will be 'in steam' thus giving a photographic opportunity to anyone who wishes. Guests will be welcomed aboard with a drink and red carpet, boarding the train through the Lounge Car where more drinks and snacks will be offered.
The Shunt to the Cape to Cairo Mainline – Through a series of 'switches' the train makes its way to the Cape To Cairo mainline, which will take it to the bridge.
Victoria Falls World Heritage Site - Once on the mainline the train leaves the outskirts of Livingstone and travels into the The Victoria Falls World Heritage Site. Game such as elephant and antelope are often spotted en route to the border post.
The Palm Grove Run Around – On arrival at Palm Grove and In preparation to travel onto the bridge, the locomotive will detach from the front of the train from the Observation car and 'run around' Palm Grove loop (once it has been fully installed) and attached to the opposite end of the train. This will give guests an opportunity to see the locomotive in action, photographic opportunities and even possibly take a ride in the cab.
Sunset on The Victoria Falls Bridge - The train will pause at the border post for the train guard to carry out formalities and then continue on its route to the bridge.
The train will pause on the bridge for 20-30 minutes giving guests the opportunity to alight and take photographs if they wish and explore the bridge.
Palm Grove Loop for dinner – Having left the bridge and heading back towards Livingstone, a dinner bell will sound and the train manager will announce dinner and lead guests through to the dinning carriages, where a five course meal, lovingly prepared and served by Sun International's Royal Livingstone team, awaits.
The Return Journey - The train will depart the Loop and travel back to Livingstone to draw into the Bushtracks Station approximately 3 ½ hours after departure. A Bushtracks guide will be waiting to transfer guests back to the hotel.

Dinner menu
Amuse Bouche
Tomato Basque Gazpacho
Blue Cheese & Pear Salad
Middle course
Vol au vent of Norwegian Salmon cooked in Soya Milk and Extra Virgin Olive oil Sauce
Main Course
Slow Cooked Lamb shoulder Rosemary Mash Potatoes with Carrots, Crushed Peas and Balsamic Jus
Apple Tart Fine with Vanilla Ice-Cream with a Cider Sauce
Tea/Coffee and Petit Fours

Overnight Royal Livingstone Hotel

Day 3

Optional individual activities


Chobe Day Trip
The Chobe National Park is the third largest park in Botswana, covering an area of 10,698 km2. The Chobe area is excellent for game-viewing, and has the highest concentration of elephants in the world. Chobe is also famous for its huge herds of buffalo, the Puku Antelope and its rich birdlife. The Chobe River forms Botswana's northern boundary with Namibia and in the extreme south-west corner it borders on the Moremi Game Reserve.
The Chobe Day Trip will be spent in the area just up from the Chobe River's confluence with the Zambezi River in the very North East of Botswana. It is regarded as one of the World's finest wetland areas, with spectacular game and bird viewing, and an incredible diversity of riverine vegetation.
You will be collected at approximately 07h30 (or earlier for larger groups) in the morning and will be transferred to the Kasane Border which will take around 1 hour. Make sure you have your Passport! A Visa Entry Fee may be applicable, and the group will have to pass through the foot and mouth control point.
You will then be transferred in open 4x4 vehicles to the Chobe River where you will spend the morning game viewing from a boat. The morning cruise will end at around 12h30 when you will enjoy lunch at one of the hotels on the riverbank. After lunch, you will then board 4x4 safari vehicles for an afternoon game drive, where you will have the opportunity to experience the abundance of wildlife. After the game drive (approx 16h00), you will be taken back to the Kasane Border to be met by your Zimbabwean Guide for your return transfer to Victoria Falls, arriving at approximately 17h30.
Drinks are included on the boat cruise and game drive. One drink is included at lunch (either a soft drink or mineral water). If you would prefer to start the day with the game drive and end with the boat cruise, this can be arranged.

Typical Buffet Lunch Menu:
A selection of Bread Rolls
Salad Valley with a variety of Salad Dressings,
A variety of Vegetarian Dishes i.e. Macaroni Cheese, Savoury Rice, Roasted Vegetables, Morogo
A variety of Meat Dishes i.e. Crumbed Chicken, Pan-fried Hake with Lemon Butter, Venison Goulash
A variety of Meat Dishes from the Carvery i.e. Roasted Sirloin with Pepper or Red Wine Sauce
A variety of Desserts i.e. Apple Crumble, Black Forrest Gateaux, Fruit Salad, Crunchies
One Drink will be included with your meal, a bar tab will be run thereafter
NB: the lunch menu will differ according to seasonal availability 

Batoka Gorge Dinner
Darkness around large fires and lighted torches create the incredible African ambience. Shangaan Warriors with their songs, drums and traditional dancers wait to greet the delegates as they disembark from the transfer vehicles and take in the incredible ambiance. The very nature of dining out in the open air next to the Batoka Gorge with wild country surrounds and the firelight brings out the basic human in all of us. With this and the elements added to age-old customs of the tribal dancers, the melody of their ancestral songs, the ancient beat of the African drums, and you have a potpourri of African magic in the palm of Mother Nature. Tasty and tantalising cuisine, cool beverages and excellent service, make up the rest of what is regarded as the ultimate in the Bush dinner experience.
Set Up: Round tables seating 8 or 9 pax are set up under the stars. Seating is on canvas directors chairs. The candle-lit tables are surrounded by hurricane lanterns, flares and bonfires. Ablution facilities are nearby and comprise of chemical toilets screened with reed mats and African batiks. A rope barrier and hurricane lanterns on Batonka stools mark the edge of the gorge. In the rainy season we recommend that you hire a marquee/freeform tent as a rain back-up

Overnight Royal Livingstone Hotel 

Day 4

Breakfast and check out

Transfer Royal Livingstone to Livingstone Airport

End of Services

More about our company

Our passionate and dedicated team makes sure that you recieve a creative proposal with a personal touch. We don't only have great and innovative ideas for your stay, but we also listen to what you want. We plan, organise and operate your stay to perfection. Don't you worry about anything, we take responsibility from the moment you land until the moment you leave.

 At Cansaf DMC we simply want our clients to have the very best time in Zambia.

Travel facts Zambia

Currency Zambian Kwacha
Language English is the official language, but more than 73 local dialects are spoken.
Local time GMT (London) + 2.00hours
Public holidays Public holidays in Zambia link
Climate in Zambia Weather in Zambia link
Passport and visa information Zambia Passport and visa information Zambia link

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To contact our central marketing offices for advice or information please call any of the following numbers:

+31 570 605831
+55 21 99999-4245
+27 11 465 8798

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